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Skills Tasmania

Tourism and Hospitality

Sector workforce & training profile

(updated October 2019)

The Tasmanian tourism and hospitality sector continues to experience significant growth. A key contributor to this growth is the increasing demand driven by the visitor economy.

The workforce profile of the Tasmanian tourism and hospitality workforce is typically transient, reflecting a higher amount of part-time employment, younger average age and significant percentage of workers who do not hold formal qualifications.

Current and projected economic growth across the tourism and hospitality industry in Tasmania indicate that employment will increase. It is projected that by 2023, an additional 900 job opportunities will be created.

The Tasmanian Government has invested significant funding into building the training and workforce capabilities of the sector in recent years. As an example, the State Government recently committed $6.8 million over four years (2018-2022) to the Tasmanian Hospitality Association.

Sector Overview

The Tasmanian tourism and hospitality sector consists of predominately small to medium enterprises – the majority of which centre around accommodation and/or food services. Many of these businesses are tapping into a growth in the visitor economy that is focused on delivering premium, niche products and experiences. Together with local demand, there is an increasing need for front-line tourism and hospitality services. This growth is not limited to urban areas like Hobart and Launceston, with increasing expectation for unique offerings in regional Tasmania – particularly in relation to eco and agri-tourism.

Note: All the following information is for Tasmania unless otherwise specified. All information will be updated with further Tasmania specific data as primary research results become available.

Sector Statistics for Accommodation and Food Services

(note: all information is for Tasmania unless otherwise specified)

Contribution to the economy (2017/18)[1]

3.0%

Number of jobs (2017/18)[2]

18,941

Median weekly earnings (in main job) [3] (Australia)

$500

Make up of sector by number of employees[4]

Non-employing

1-19

20-199

200+

28.5%

63.4%

6.9%

0.4%

[1] National Institute of Economic and Industry Research (NIEIR) (opens a new window) ©2018. Compiled and presented in economy.id by .id (opens a new window), the population experts. https://economy.id.com.au/tasmania/value-add-by-industry?Indkey=23010&IndkeyNieir=23900

[2] National Institute of Economic and Industry Research (NIEIR) (opens a new window) ©2018. Compiled and presented in economy.id by .id (opens a new window), the population experts. https://economy.id.com.au/tasmania/employment-by-industry?IndkeyNieir=23200&Indkey=23010

[3] Australian Bureau of Statistics: 6333.0 - Characteristics of Employment, Australia, Table 3.1, August 2018

[4] Australian Bureau of Statistics: 8165.0 - Counts of Australian Businesses, including Entries and Exits, June 2014 to June 2018

Job Roles in Accommodation and food services

5-10 most common job roles (2016)[5]:

  

Key information

Hospitality Workers (eg wait person)

4,536

 

Food Preparation Assistants (eg kitchenhand)

2,385

 

Food Trades Workers (eg chef)

2,078

This is a registered profession with mandatory qualification requirements

Sales Assistants and Salespersons

1,739

 

Accommodation and Hospitality Managers

1,710

 

Growth job roles 2011-2016[6]:

Sales Assistants and Salespersons

+325

Hospitality Workers

+256

Food Preparation Assistants

+186

Food Trades Workers

+97

Retail Managers

+59

[5] Australian Bureau of Statistics, Census of Population and Housing 2016.

[6] Australian Bureau of Statistics, Census of Population and Housing 2011 and 2016.

Education and Training

Most common VET qualifications completed (2018)[7]:

Certificate II

Hospitality

290

Certificate I

Hospitality

185

Certificate III

Commercial Cookery

140

Certificate III

Hospitality

125

Certificate II

Kitchen Operations

125

Certificate II

Tourism

105

Certificate III

Tourism

60

Certificate III

Guiding

60

[7] NCVER 2018 https://www.ncver.edu.au/research-and-statistics/data/all-data/total-vet-students-and-courses-2018-data-slicer

About the Industry

Employers of Choice (as at 2019):

2010 Stillwater Restaurant

2012 The Maria Island Walk

2012 Vantage Group

2014 Country Club Tasmania

2014 The Old Woolstore Apartment Hotel

2015 Henry Jones Art Hotel

2015 Sapphire Freycinet

2017 Network Gaming

2018 Tramsheds Function Centre

2019 William Smith and Sons

2019 MACq01 Hotel

2019 The Shoreline Hotel

Peak Industry Associations:

Tasmanian Hospitality Association

Tourism Industry Council Tasmania 

Useful Links

Labour Market Information Portal

ID Consulting

Tasmanian apprenticeships and traineeships

Endorsed Registered Training Organisations

Workforce Development Plans and Reports